Staff & Career Opportunities The people behind Tall Trees Care Communities
Current Job Positions
Carer (Aged Care)
If you are a Registered Nurse, Endorsed Enrolled Nurse or an Assistant In Nursing and if you possess a passion for aged care, have exceptional communication skills, can provide outstanding customer service, have the ability to work unsupervised and are a team player AND if you would like to work in a place where people feel at home, where they receive the physical care and support they need and where they feel free to live life as they choose,
Please forward your resume and covering letter outlining your suitability for the role to firstname.lastname@example.org
Customer Service, Quality Management (QM) and Administration Support
Monday to Friday 8:30am to 5:00pm
Full time position
An exciting role for an experienced customer service, QM and administration support person has arisen at an expanding Care Community organisation. The position is based at our head office in Robina, Gold Coast.
The successful candidate will join our Sales and Marketing Team in a supporting role, reporting directly to the Sales Director.
The main purpose of the role will be to manage all incoming calls, CRM, assist with QM and administration support.
Ideally the candidate would possess the following skills and attributes:
- Professional phone etiquette including advanced incoming call skills.
- Speaking with the elderly (only candidates who are legally entitled to work in QLD and who are fluent in written and spoken English will be considered).
- Competency in Microsoft Office Suite, including Microsoft Dynamics.
- Previous experience in Customer Relation Management programs.
- Previous experience in a QM systems support role preferred.
- Ability to work independently and as well as part of a team.
- Organisation and Time management skills are essential.
If you feel this is right for you, we want to hear from you! Please email a covering letter & resume to Natalie@talltrees.net.au by close of business Wednesday the 30th July 2014.
Endorsed Enrolled Nurses
Tall Trees Caboolture is an Independent Living with Supported Care Services Community. We require Endorsed Enrolled Nurses who can work day, afternoon and night shifts on a casual and permanent part time basis. Experience is not required as we are looking for the right person to suit our Community.
Please attach a Covering letter stating why you would be suited to this position, current Resume and the position you are applying for and address it to:
Tall Trees Caboolture,
23 Adelaide Drive
Caboolture South Qld 4510
Who works at Tall Trees Care Communities?
At Tall Trees our staff members are an incredibly important part of the family. Our employees are not only highly trained; they are pragmatic, understanding, and passionate about building relationships with residents. Staff understand that residents have different requirements, and will ensure that these requirements are met in a manner that is both friendly and professional.
Our 140+ staff deliver fantastic care via our flexible care model, delivering the best outcomes for our residents each and every day. They are passionate about delivering the highest standards of care to our Residents, and work together as a close knit team to achieve this common goal.
Staff at Tall Trees Care Communities work across a range of disciplines in both permanent and casual roles, lead by a caring, passionate and dynamic Senior Management Team. Our Directors Phil, Alan and Peter are Head of the Tall Trees Family of Staff, and create the warmest and friendliest environment possible for staff to work in and Residents to live in! Staff are supported by Tall Trees Senior Management team as follows:
Phil Usher, Sales and Marketing Director supporting our creative and knowledgeable Marketing, Sales and Networking staff.
Alan Powell, Operations and Development Director and Stephen Turner, Operations Manager oversee our committed and hard working development and operations team, comprising of:
- Community Managers
- Receptionists and Clerical staff
- Head office Operations and Development staff
Kevin Brown, Food Services Manager leads our creative and talented team of Chefs, Cooks and Kitchen hands to ensure a fabulous food services experience for all residents at Tall Trees.
Peter Willemse, Director of Finance and IT and Rick Durie, Financial Controller oversee our clerical and finance staff operating out of our Head Office.
What Tall Trees Staff Do
Through our range of different staff positions we are able to provide totally comprehensive care to our residents. But what do we mean when we say “care”?
At Tall Trees…
Care is delivering nursing assistance of the highest quality to residents in a way that is personal and dignified.
Care is providing numerous options for residents to be active, to get out and socialise, and to have new and exciting experiences.
Care is lending a hand whenever residents need it, whether it’s tending to their plants, giving the floors a vacuum or hanging a painting.
Care is staying in touch, and giving a knock on the door to see how you are and offer a cuppa.
Care is understanding that everyone is different, and delivering individual results that reflect this.
Care is knowing the things that are important to our residents, while delivering on and exceeding expectations.
Training and Development
Through our unique Tall Trees Academy programme, training is provided in-house with internal and external experts in each field. Training and education at Tall Trees begins with a bespoke induction and orientation programme (delivered personally by Alan and Phil), including infection control, workplace and fire safety, food safety, a detailed review of our model and enough buddy shifts to ensure a thorough understanding of the new staff member’s exciting new role! Care competency education sessions regularly take place at our Communities including medication management, elder abuse, chemical awareness and more.
Ongoing learning and development opportunities continue throughout the year with many training sessions on offer for all staff. Probationary period assessments and yearly performance appraisals offer staff the opportunity to avail of additional training courses, depending on their individual needs and interests.
On top of all of this, at all times possible we offer traineeships and apprenticeships with the Australian Apprenticeship Centre. No matter what your needs or interests, at Tall Trees we aim to build knowledge and skill to ensure lifelong learning and on-going staff development.
Reward and Recognition
Tall Trees believes in rewarding our hard working and loyal staff, and by doing so we aim to promote a fun and supportive working environment, where each and every one of our staff members feel valued and appreciated.
We recognise the knowledge, experience, commitment and dedication of the staff we are lucky enough to work with. Our Award Programmes, including Employee of the Quarter and Employee of the Year Awards identify, reward and recognise the fabulous achievements of deserving individuals. Awards are presented in recognition of the Employee’s excellence in overall performance, as well as the outstanding contribution the Employee has made to the Tall Trees Community and Family. The winning Employees demonstrate exceptional commitment, effort, knowledge, skill and attitude during the course of employment, whilst always maintaining sincerity, kindness and patience to one and all.
Other recognition programmes at Tall Trees include our Manager of the Year Award! This prize is awarded to the Manager who demonstrates not only the wonderful qualities and attributes set out in the Employee of the Year Award, but also demonstrates exceptional leadership and managerial qualities including motivational, supportive, effective, efficient, attentive and inspirational.
Have you worked with the elderly? Are you interested in a career in aged care? More importantly, do you want to be a part of company that’s actively changing the face of aged care in Australia?
At Tall Trees Care Communities, we know that our people are the core of our Company. We recruit the most experienced and talented individuals, and then give them the opportunities to make a difference to the lives of our residents.
Through our dedication to our people, we are committed to providing continuous and comprehensive learning and development opportunities, tailored to each individual’s needs. We want our people to take pride in what they do, to work with a fantastic team of skilled and motivated colleagues, and to find their job rewarding, challenging, interesting and enjoyable.
If you are as passionate about delivering the highest standards of care to seniors as we are, then we’d love to speak with you. To hear more about what we can offer or to discuss any of our current aged care jobs, please contact our HR Manager on (07)5562 6199 or email@example.com